SICON offers solutions that apply to any industry as well as some vertical specific products. Here is sample of what we offer.
GoldMine is the easiest to use CRM package on the market. If you are looking for a CRM solution that is powerful, easy to use and maintain, only GoldMine brings all this together in a package that’s affordable for any business.
Microsoft Dynamics is a powerful CRM tool that integrates with SharePoint, Exchange and Outlook. It offers strong customization with the ability to build workflows designed specifically for your organization.
Contact Ranking Tool
The Contact Ranking Tool (CRT) is a tool that uses your CRM data to help segment your Customers and Prospects.
QuoteWerks is specialized software used in every industry for creating sales quotes and proposals. Rather than using Microsoft® Word® or Excel® to create your quotes and proposals, you can benefit from a tool that is specialized for the task of creating quotes and proposals.
The wMobile product is a web based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.
Net Promoter Score
When it comes to providing your business with the actionable information needed to grow, SICON CRM is able to integrate the Net Promoter score (NPS) method of Customer feedback into your organization. By implementing NPS into our own organization, SICON professionals have realized the incredible benefit the system adds to helping you grow your business. Through first hand experience, knowledgeable SICON professionals will work with your team to develop an NPS solution that includes
- Building customized survey scripts
- Making the actual calls to your customers
- Inputting all Customer feedback into our proprietary NPS tab
- Presenting you with actionable information through NPS dashboards, developed in-house by our expert professionals
Know Your Client
A customization for recording KYC data in your CRM.
For the Insurance Industry professional, PolicyLink provides the ability to record Policy information and link it to contacts within your CRM. The data can be mined to
find upcoming renewals along with cross-sell and up-sell opportunities.
CRM2 & Net Promoter score
For Financial Services practices updating their processes to meet the recent CRM2 regulations, SICON has found a way to use Net Promoter score to determine exactly where your Clients stand in terms of their loyalty to your practice.